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2026 Period 10 - CH
這個獎,意義非凡 親愛的大統華家人們: 直到現在,我還是有點不敢相信。 距離我們在美國開設第一家、第二家門市才剛滿一年多,T&T 大統華就在《西雅圖時報》(The Seattle Times)舉辦的 Best in the PNW People's Choice Awards 中,一舉榮獲 最佳超市金獎(Gold Winner for Best Grocery Store)、最佳烘焙金獎(Gold Winner for Best Bakery),以及 餐飲服務銅獎(Bronze Winner for Catering)。 這個獎項最特別的地方,在於有 超過一百萬人參與投票。評選的不是評審,也不是業界專家,而是我們每天服務的顧客。是他們,把票投給了 T&T。 這些年來,T&T 獲得過許多肯定,但如果要我選一個最引以為傲的榮譽,我想,就是這一個。 當我們在 Bellevue 和 Lynnwood 開店時,我們踏入的是一個全新的市場。我們需要建立全新的團隊、打造新的營運模式、建構新的供應鏈,同時讓從未接觸過 T&T 的顧客認識我們。...
T&T Newsletter
Oct 76 min read


2026 Period 10 - EN
This One Means the Most Dear T&T family, I still can't believe it. Just over a year after opening our first two stores in the United States, T&T has been named Gold Winner for Best Grocery Store, Gold Winner for Best Bakery, and Bronze Winner for Catering in The Seattle Times Best in the PNW People's Choice Awards. More than one million people voted, and that is what makes this recognition so special. These weren't judges or industry experts—they were our customers. They chos
T&T Newsletter
Oct 76 min read


2026 Period 9 - CH
中秋送禮小心意 親愛的大統華家人們: 中秋節對很多顧客來說,是一年中最有意義的節日之一。對許多亞洲家庭而言,中秋代表團圓、感謝和思念。大家和家人朋友相聚,一起賞月、吃月餅。月餅不只是一項商品,它也是一份禮、一份傳統、一段家的記憶,更是一句「我惦記著你」。 今年,因應加拿大新的食品合規要求,大家可能已經留意到,部分月餅包裝上多了食品安全標籤。我們完全尊重相關規定。食品安全、合規,以及讓顧客安心信任的食品,永遠是大統華最重要的堅持。 同時,我們也注意到,這個新的食品安全標籤在視覺上並不美觀。顧客選購一盒月餅禮盒時,不只是購買一項商品,而是在為家人、朋友或商業夥伴準備一份心意。如果包裝看起來不夠體面,送禮的感覺也會受到影響。這也提醒我們回到最重要的價值觀:Customer is #1 顧客第一。我們需要從顧客的角度去看每一個細節。 因此,我們的 Marketing 團隊很快提出了一個簡單又貼心的做法:特別設計一款中秋送禮貼紙。顧客購買月餅後,可以在收銀處索取。這款貼紙的設計會配合原本的包裝,也預留了寫祝福語的空間。顧客可以用它覆蓋食品安全標籤,讓整盒
T&T Newsletter
Sep 96 min read


2026 Period 9 - EN
A Special Something for our Customers this Mid-Autumn Dear T&T family, Mid-Autumn is one of the most meaningful seasons for our customers. Across many Asian cultures, this is a season of reunion. It is a time to gather with family and friends, look up at the full moon, and enjoy mooncakes together. Mooncakes are not just a product. They are gifts, traditions, family memories, and a way of saying: I am thinking of you. This year, because of new food compliance requirements in
T&T Newsletter
Sep 96 min read


2026 Period 8 - EN
One Night, One T&T Family Dear T&T family, On August 5, for our Vancouver teammates we did something a little different — We took over Playland at the PNE for one very special evening, just for our T&T colleagues and their families. From 6 to 10 p.m., more than 2,000 T&T colleagues and family members joined us for a night filled with rides, laughter, food, and plenty of happy moments. Walking through Playland that evening, I saw colleagues lining up for rides together, pare
T&T Newsletter
Aug 145 min read


2026 Period 4 - EN
33 Years of T&T T&T Iron Rule #1: Upholding Integrity What sets T&T apart is not just how we’ve become a destination for food discovery. It’s about who we are. At the core of everything we do is Iron Rule #1: Upholding Integrity. As we grow, we have welcomed so many new people to the T&T family. Most recently, we welcomed over 128 new colleagues over at Erin Mills! For those who recently joined, you may have seen posters in our lunchrooms: Erin Mills Store Manager, Amaro
T&T Newsletter
Apr 213 min read


2026 Period 3 - EN
33 Years of T&T Dear T&T Family, March is one of my favourite months—it’s our anniversary! To celebrate, every year, we show up strong in-store and online to spotlight T&T Private Label. This year is no different. How it started: T&T Private Label started as “Mom’s Choice.” Cindy Lee hoped to create products to help feed busy families. As it grew, and so did our vision. We dedicated ourselves to creating a brand that represents our values: quality you can trust and great
T&T Newsletter
Mar 265 min read


2026 Period 2 - EN
Galloping Together into the Year of the Horse Dear T&T Family, As we welcome the Lunar New Year, it’s a meaningful moment to pause and reflect. The past year has been filled with hard work, laughter and remarkable achievements. As we close one chapter and begin another, I want to say thank you, and happy new year. Because of your hard work, T&T has become a space that bridges cultures and generations and brings a sense of home to so many. The Year of the Horse is a symb
T&T Newsletter
Feb 115 min read
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