人人稱讚好大哥
收銀部雜務員東哥是 AU 分店所有員工公認的好大哥、好幫手。他辛勤付出、勇於承擔責任和互助合作的精神感染了每一個人。
東哥對收銀部雜務員的工作兢兢業業、認真負責。他不僅把自己的工作做得完美出色，更會在繁忙時段主動分擔自助收銀通道的工作，幫助收銀同事協助客人自助結賬。
儘管英語水平有限，他還是勇於跟客人溝通，盡自己所能向客人講解。同時，他還把收銀部的 PLU 號碼倒背如流，成為收銀部團隊的重要隊友。因此，大家總是聽到每一位收銀員把「有東哥真好！」這句話掛在嘴邊。
另外，除了投入收銀工作，東哥在海鮮部、肉食部和麵包部晚上關閉、這些部門員工下班後，看到有需要服務的客人，都總會主動伸出援手。從列印價格牌到抓龍蝦，再到包裝蛋糕，每一個任務他都遊刃有餘。這可說是既給分店節省人工，又給客人提供優質服務，為分店帶來銷售。
東哥這種勇於承擔、抱有互助合作的無私精神就像一個發光體，體現出大統華贏的文化，帶動和鼓舞每一位同事！有東哥真好！
(AU 分店)
老吾老以及人之老 — 關懷社區
俗語說 “家有一老，如有一寶”，長者過去對社會和家庭貢獻良多。KW 分店一直秉持大統華強調社會責任感、關懷社區的價值觀；加上晚輩希望老人能安享晚年、老有所依，一直是中國的傳統。因此，今年 KW 店延續了每年的傳統，在春節前探訪列治文天恩頤安養老院。
當天，我們會同總公司商品部同仁準備了豐盛的新春禮品去探訪。很多和同事相熟的老人家早就在門口徘徊，看見我們都親切地說：“孩子們，你們來了！每年過年前你們一定會來看我們，真有心，謝謝呀！” 活動開始，我們和老人及其他義工一起載歌載舞，歡聚一堂。拿著禮品的老人露出喜孜孜的模樣，現場頓時變得十分溫暖。
事實上，再次看見老人們時的我們，既開心又傷心。開心的是看見他們幸福安康；傷心的則是 - 每次探訪都會發現某些熟悉的面孔從此消失。當向老人院經理問起時，她哽咽著說：“就在前幾天，就有兩位老人家先後離開了。” 聽到這個消息時，在場同仁不禁淚水盈盈。
每年探訪都讓我們更珍惜和老人相處的機會，更感到關懷社區的重要。慶幸有大統華把大家連在一起，讓我們在工作以外，努力回饋社會。
(KW 分店)
勿以惡小而爲之
前段時間發生了一起值得大家反思的事件。
一名收銀員多次無視公司的規定，擅自協助其他員工違規購買清貨產品，同時她還預留貨品，甚至為自己過機購買商品。這一系列行爲嚴重違反了收銀員的職業操守，也違背了公司的誠信文化。
然而，在多次談話中，她雖然承認自己確實有違反公司規定，卻認爲這些只是小錯誤，並沒有為公司帶來多大經濟損失，甚至覺得公司不至於要走到跟她解除僱傭關係的地步。
其實很多時候，我們都會抱有這樣的心態，覺得自己只是在小事情上沒有嚴格遵守規範：比如上班遲到或早走，小休或午休多休，讓別的同事預留商品等等，殊不知這些都是違規行爲。任何小的違規到一定程度都會嚴重損害個人的誠信度，甚至對公司文化產生惡劣的影響。
勿以惡小而爲之，希望大家都可以將這個道理銘記於心。請自律、自警、自省、自重，嚴格遵守公司的各項規章制度。做到了，我們和公司就會越來越好！
(人力資源部)
P6 2019/2020分店最佳員工榮譽榜
西岸
東岸
April 2020
The Big Brother That Everyone Likes
Dong, the general assistant of the Cashier Dept., is recognized as a helpful big brother by all his colleagues in AU Store. He is hardworking, willing to take responsibility and helping others.His positive working attitude affects everyone.
Dong works diligently and take his work seriously in the Cashier Dept. Beside working his job perfectly, during the peak hours, he also proactively helping customers in the self checkout. Despite his limited English level, he enjoys communicating with our customers and explain patiently to them. He also remembers all the PLU numbers of the Cashier Dept. and become an important teammate. “It is good to have Dong” is the most heard line in Cashier Dept.
In addition to the work in checkout counter, Dong also helps customers out after the closing of the seafood, meat and bakery departments at night, which the related dept. staff are off duty. From catching lobsters to printing price tags, and even packaging cakes, Dong does every task perfectly. He is not only saving labor for the store, but also providing quality services to our customers and increasing sales to the store.
Dong ‘s positive working attitude seems to be the light of others and present the winning culture of T&T. It is good to have Dong.
(AU Store)
Extend Your Respect for Your Parents to All the Elderly – Care for Our Community
As the saying goes, " They that live longest see most," the elders have contributed a lot to the families and society. As KW Store, we always upheld the values of T&T especially on the social responsibility and caring for the community. Also, in Chinese tradition, the young generations hope the seniors can enjoy their old age lives and being take care. This year, KW store continues our yearly practice by visiting Richmond Senior Care Home before the Chines New Year.
On that day, we and the SC Merchandising Dept prepared a variety of Chinese New Year gifts for the visit. Some elders who know our colleagues well had already wandering at the entrance, once they saw our colleagues, they kindly said “Children, you are here! You visit us each year before the Chines New Year, that ‘s very sweet, thank you!” The event began and all seniors, our staffs and volunteers enjoyed themselves by singing and dancing together. The seniors look happy with each of them holding the gift, what a heart-warming moment!
In fact, our staff were both grateful but also sad when visiting the seniors. We are happy because the seniors are joyful and healthy, but the sad part is some familiar faces were gone. When the senior home manager being asked, she wept and said, “Just a few days ago, two seniors left one after another." When we heard the news, some burst into tears.
We cherish every annual visit as these are chances to get along with elderlies and understand the importance of caring for our community. Great that T&T brings everyone together and give back to the society.
(KW Store)
Do Not Think Any Vice Trivial, and so Practise It!
Some time ago, there was an incident that is worth reflecting upon.
A cashier repeatedly disregarded the company's regulations and violated rules by assisting other employees to purchase clearance products. She also reserved goods for herself and even checkout by her own. This series of actions seriously violated the working ethics of cashier and the integrity culture of the company.
However, throughout the several conversations, although she admitted that she did violate the company's regulations, she thought that they were minor mistakes and did not bring much financial loss to the company. She even felt that the company should not take it seriously to terminate her employment because of those mistakes.
In fact, we always have such a mentality that we do not have to strictly abide the rules in small things: for example, being late for work or leaving early, taking a longer lunch break, asking other colleagues to reserve goods, etc, actually they are all violations. To a certain extent, any minor violation will seriously damage the integrity of the individual and even have a bad influence on the company's culture.
Do not think any vice trivial, and so practise it. We hope everyone can bear this truth in mind. Be self-discipline, self-police, self-examination, self-respect, and strictly abide by the company's rules and regulations. If we do, both us and the company will get better and better!
(HR Dept.)
P6 2019/2020 Outstanding Staff of the Store
WESTERN REGION
EASTERN REGION
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