加東版
「先人後己」的老吳
WL店的油爐師傅老吳，在日常工作中，一直秉持勤懇兢業和樂於助人的優良品質。特別在這次開學季和中秋節的營運高峰期間，他極致地展現勇於承擔的一面，為廚食部的整體營運作出了不可磨滅的貢獻。
這段時間，老吳一直積極主動配合部門調動，當他知道BBQ師傅因病請長假後，便主動詢問主管是否需要幫助。了解具體情況後，他更表示願意學習，並自願承擔起BBQ崗位的繁重任務。在很短時間內，他便掌握了各種肉類的烘烤時間及出餐時間，甚至能很熟練地出餐並把控產品品質。
老吳一直都先人後己，從不推諉。因此你總能在需要幫助的地方看到老吳的身影。比如，他除了在規定時間內完成主管交予他的任務，還在人手短缺的情況下協助拉貨、在晚間收檔時主動幫助其他檔位的同事倒垃圾。也因此，提起老吳，小廚每個檔位的同事都對他讚不絕口。
(Waterloo store) Kitchen Department Tony Liu
守護好「誠信的秤」
同事A和B是朋友，A在麵包部上班，B在海鮮部。A去買海鮮，B以每磅$3.99海紅斑魚的價格打印標簽，把每磅$12.99的去頭白蝦包得嚴嚴實實的賣給A。A很高興，覺得自己從此實現了「海鮮自由」，今後在大統華可以用非常便宜的價格買到貴價的海鮮啦！
第二天，A又去買蝦。這次他們更大膽，A選了每磅$39.99的游水斑點大蝦，B還是以每磅$3.99海紅斑的價格打印標簽，這兩種海鮮的差價達到每磅$36之多。他們以爲自己的做法萬無一失，結果被抓到了。
儘管公司三令五申强調誠信的重要性，但是這種令人遺憾的故事還是在上演。比如，肉食部也發生員工以低價標簽將高價商品賣給其他同事或朋友的事件。公司對此類事件零容忍，除了解僱之外，還保留報警的權利。
前線的同事們，部門裡的秤，是爲了公平秤出商品的價格，而不是爲了以低價換高價；部門裡包裝的紙，是爲了防止漏水便利顧客，而不是爲了掩蓋真相。請大家好好守護心中那一杆公平誠信的秤，如果發現有任何違規的行爲，請儘快向主管報告，讓我們的工作場所能一直保持誠信、公平、正面和健康。
(人力資源部)
P12 2021/2022 分店最佳員工榮譽榜
比賽決賽在10月5日於三省舉行。
現場一片歡樂，參賽者展現出「顧客至上」和「專業盡全力」的一面。
在此恭賀各位得獎者!
October 2022
The selfless Chef Wu
WL store's Fry Chef Wu has always been diligent and willing to help others. Particularly during peak times like back-to-school season and Mid-Autumn Festival, he showcased accountability and made indelible contributions towards the Kitchen Department's operations.
During this time, chef Wu actively adapted to the department's changes. When he knew that the BBQ chef was on an extended sick leave, he took the initiative to ask the Department Head if help was needed. After understanding the situation, he expressed willingness to learn and volunteered to undertake this important position in the BBQ section. Within a short period of time, he mastered the roasting time for different types of meat, and was skillfully preparing meals, all the while controlling the quality of products.
Chef Wu always puts others before himself, and never tries to pass the buck. You will always see him wherever help is needed. For example, after completing his work on time, he will help move merchandise when there is a shortage of manpower, and when the store closes, he will help other colleagues throw out the garbage. Because of this, colleagues from each section are constantly praising him.
(Waterloo store) Kitchen Department Tony Liu
Safeguard the "scale of integrity"
Employee A and employee B are friends. A works in the Bakery Department, while B works in the Seafood Department. When A bought seafood, B tightly wrapped up some $12.99/lb headless white shrimps and put the price label for $3.99/lb red grouper priced on it. A was ecstatic that he could purchase expensive seafood at T&T with a low cost in future.
The next day, A once went to buy shrimp again and they became even more daring. A chose live spot prawns which usually costs $39.99/lb. And B put on the price label for $3.99/lb red grouper. The price difference of these seafood was a whopping $36/lb. Just when they thought their system was foolproof, they got caught.
Despite the company's constant reinforcement on the importance of integrity, these kinds of incidents still keep occurring. At the Meat Department, an employee sold expensive products to their friends or colleagues with labels of low-price products. T&T has zero tolerance for these types of incidents. Besides facing dismissal, T&T also reserves the right to file a police report.
To our frontline staff: the scale is to ensure we charge products fairly but not for cheating with low price product label; The wrapping paper is to prevent water leakage, but not for covering up truth. Please safeguard the scale of integrity. If anyone discovers any violation of company policies, please immediately report it to your Department Head so that we can have a honest, fair, positive and healthy work environment.
(HR Dept.)
P12 2021/2022 Outstanding Staff of the Store
Finals of the contest were held on 5 October by Province. Everyone had fun and the contestants have showed "Customer is #1" and "Be the best we can be".
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