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  • Writer's pictureT&T Newsletter

July 2022 (Eastern Region)


加東版


扎實做好一件事 — 窩頓店主廚Jimmy的故事


窩頓店的自助餐台,多年來一直是一道獨特的風景線。餐台上出售的幾十種菜餚,一直深受華人和其他族裔人士的青睞。到底這幾十種各具特色的美味佳餚出自哪位高手?原來這高手就是人稱謝師傅的廚食部主廚Jimmy xie。他精心烹製的無數菜品,都成了窩頓店的招牌菜。


原來,謝師傅在大統華工作前,從未做過廚師這一行。2005年,謝師傅剛入職在溫哥華的分店,從雜活幹起,經過五年磨練,當上了廚食部主廚。2011年,謝師傅舉家移民多倫多,轉往窩頓店,一幹就是17年。

這麼多年來,謝師傅兢兢業業地堅持做好一件事:就是為來自世界各地、口味不同的食客,烹飪出他們喜愛的美味,將看似簡單的菜餚做到不簡單。如東坡肘子除了要顧及色香味型,還要符合南北方不同食客的口味;牛腩燉蘿蔔看似普通,但要好好選材和把握火候。而在謝師傅手下,這兩道菜一直是供不應求。除此之外,春節的重頭戲 — 年菜,尤其是謝師傅精心設計的大吉大利煲,每年都深受顧客的喜愛。


謝師傅多年來不僅廚藝進步很快,還做到以身作則,因此先後獲得大統華「2009年度加西分店優秀員工第一名」及「2019年窩頓店最佳員工」的殊榮,的確是實至名歸!


(Warden分店) 肉食部Shunqi Cheng



營造零騷擾的工作環境


公司致力於提供一個沒有歧視、暴力、欺凌及騷擾的工作場所,同事也應互相尊重。


近期公司收到了幾宗關於騷擾的投訴,這些行爲包括:在下班後滯留在工作場所干擾其他正在上班的同事;拉住另外一位同事的手腕及手臂做為友善邀請的動作;因為覺得自己和其他同事關係親近而拍對方肩膀或其他部位。可是,因為雙方感覺不同,這些舉動不是誰都能接受,有可能會給其他同事造成困擾,甚至認為自己被騷擾。


公司的「工作場所歧視、暴力、欺凌及騷擾政策」規定,騷擾包括不恰當的行為、評論、表現、動作或姿勢。經調查與訪談後,公司對於不論有意或無意冒犯騷擾他人的同事,都會給予紀律處分或行為規範的教導,以提高同事們的意識。


同事們應謹記:任何會對其他同事的精神或身體健康構成有害影響的不當行為,都會被視為騷擾。同時,公司「樂在工作,開心生活」的價值觀,包括了讓所有同事在工作時感到舒適、健康和安全。因此,所有人都有責任一起遵守尊重與包容的行為準則,營造零騷擾的工作環境。


(人力資源部)







P9 2021/2022 分店最佳員工榮譽榜


July 2022


Focus on doing one thing well - The story of Head Cook Jimmy at the Warden store

For many years, the Self-Service hot food section at Warden store has been a unique landscape. Dozens of dishes in this section are loved by many Chinese and other ethnic groups. Who is the master of these delicacies? He is Jimmy Xie (Master Xie), Head Cook of the Kitchen Department. The countless dishes he masterfully made over the years have all become signature dishes at Warden store.


Master Xie never had any experience as a cook before joining T&T. He started off doing odd jobs at a Vancouver store back in 2005. After five years of hard work, he became a Head Cook. In 2011, when Master Xie and his family moved to Toronto, he transferred to the Warden store and has remained for the last 17 years.

All these years, Master Xie has focused on doing one thing well, and that is to create delicious flavours through seemingly simple dishes that appeal to diners from all over the world. For example, besides color and flavor, Dongpo Pig Knuckle needs to suit the palates of customers from north and south. Whereas, the Braised Beef Brisket with Radish seems simple, but requires careful selection of ingredients and skillful heat control. Because of Master Xie, these two dishes have always been in high demand. In addition, the Supreme Mini Pancai Pot created by him, as one of the highlights of the Spring Festival, has been a customer favourite every year.


Not only has Master Xie's cooking skills improved quickly over the years, but he is also a good role model. Which is why he deserving the awards of “Staff of the year (Western Region)” champion in 2009 and “Staff of the year (Warden Store)” in 2019.


(Warden store) Meat Department Shunqi Cheng



Creating a harassment-free work environment


Our company is committed to creating a workplace without discrimination, violence, bullying and harassment, where colleagues are expected to respect one another.


We recently received several complaints about harassment. These incidents involve employees who remained after work and interfered with the work of on-shift colleagues, holding onto another colleague's wrist and arm as a friendly invitation, or tapping someone's shoulder or other body parts because they thought they had a close relationship. Oftentimes these actions can be interpreted very differently, and can cause distress, or even feel like harassment by the other party.


The company's “Workplace Discrimination, Violence, Bullying and Harassment Policy” states that harassment includes inappropriate conduct, comments, display, actions or gestures. No matter it is with intention or not, after investigating and conducting interviews, the company would take disciplinary actions or re-educated related employees to raise awareness of this important issue.


We hope everyone remembers that any inappropriate action that may have a detrimental effect on the mental or physical health of their colleagues will be viewed as harassment. At the same time, the company's values of "Work-Life Happy", includes allowing all employees to feel comfortable, healthy and safe while they work, which is why each and every person has the responsibility to follow the code of conduct of respect and inclusion to create a harassment-free work environment.


(HR Dept.)






P9 2021/2022 Outstanding Staff of the Store


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