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  • Writer's pictureT&T Newsletter

April 2022 (Western Region)

Updated: Apr 25, 2022


加西版


愛崗敬業 風雨無阻


提到Thomas,全店員工都會主動地竪起大拇指!認真負責、默默付出、態度謙卑有禮,是他給我們的第一印象。疫情爆發以來,儘管家中有3個孩子需要照顧,每日上班需要開車往返80公里,但他從未缺席。工作期間,他與部門同事齊心協力做好本職工作,為顧客提供優質服務。


過去幾個月,由於BC洪患導致物流配送亂了套,AB省貨量有時會突然暴增。在部門人手短缺的情況下,Thomas依然可以配合部門完成場地的重新規劃 (re-layout),同時幫助部門推廣速銷活動創造銷售新高!

除了雜貨本職工作,Thomas還勇於承擔當值經理的職責,積極主動幫助其他部門同事,協助處理客人各種需求。Thomas這種無懼風雨、敬業盡責的精神,帶動了整個團隊,讓大家越來越投入。大統華有Thomas,真好!


(SE Edmonton分店) 雜貨部 Leo Zhang



草莓的故事


最近幾個月,店裏的草莓受到了大家的歡迎,酸酸甜甜,味道很好,不管是顧客還是員工,買的人也很多。


可是,收銀員在結賬時,卻發生了一件怪事,怎麽有的草莓盒子裝得這麽滿?草莓都快從盒子裏面溢出來了,甚至連盒蓋都蓋不上了,而購買草莓的是我們店裏蔬果部的員工。警覺的收銀員因此即時報告了分店管理人員,經過跟進瞭解,發現員工在工作時,自己往草莓盒子裏多加了幾顆草莓,然後把這“胖盒子草莓”預留給自己購買。


而且,這樣的“草莓的故事”,還不止在一家分店上演。


非常無奈是嗎?看似幾顆草莓的差別,其實涉及到的是預留商品和誠實正直的問題,不可接受,不容忽視!道理大家都懂,希望大家在實際工作中不要犯糊塗、做錯事,小小草莓或其他什麽東西,實在不值得賠上自己的名譽啊!


(人力資源部)



P6 2021/2022 分店最佳員工榮譽榜



April 2022


Relentless dedication and commitment to work

Every employee would immediately give a thumbs up when mentioning Thomas. As our first impression, he is responsible and a quiet contributor who possesses a humble and courteous attitude. Despite having three children at home to take care of and 80km commute to and from work, he has not missed a day since the onset of the pandemic. While he is at work, he strives to provide quality service to customers with his team.


Due to the flood in BC, delivery logistics have been a mess in the past few months, at times resulting in a sudden surge of goods in Alberta. Despite being short-staffed, Thomas is still able to complete the re-layout for the department, whilst contributing to his department’s promotion events to reach the highest sales record.

In addition to his work in the Grocery Department, Thomas doesn’t hesitate to take the Duty Manager responsibility in actively helping his colleagues and assisting the various needs of customers. Thomas’ responsible and dedicated spirit has motivated his entire team to become more and more involved. It’s absolutely wonderful to have Thomas here at T&T!


(SE Edmonton branch) Grocery Leo Zhang



The strawberry story


Strawberries have been a popular item in stores in recent months. Both customers and employees have been purchasing lots of strawberries as no one could resist this sweet and tangy flavour.


However, something strange happened at the cashiers. How come the box of strawberries was filled so full to the point where strawberries were spilling out and the box couldn’t even close properly? This box of strawberries was purchased by a Produce staff. The cashier immediately notified store management. Following it up, they found that the staff had added more strawberries to the box at work and reserved this fattened up box of strawberries for himself/herself.


Moreover, this “strawberry incident” didn’t only happen at one store.


Is this frustrated? While it seems like it's only a few extra strawberries, it actually relates to merchandise reserving and integrity. It is unacceptable and unneglectable! Everyone understands this. We hope that none of you will make such mistakes. It is not worth tarnishing your reputation over a few strawberries or any other products!


(HR Dept.)



P6 2021/2022 Outstanding Staff of the Store




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